Syllabus ( HE 502 )
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Basic information
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Course title: |
Quality Management in Healthcare |
Course code: |
HE 502 |
Lecturer: |
Prof. Dr. Hakan KİTAPÇI
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ECTS credits: |
7.5 |
GTU credits: |
0 (3+0+0) |
Year, Semester: |
1/2, Fall and Spring |
Level of course: |
Second Cycle (Master's) |
Type of course: |
Area Elective
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Language of instruction: |
Turkish
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Mode of delivery: |
Face to face
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Pre- and co-requisites: |
NONE |
Professional practice: |
No |
Purpose of the course: |
Purpose of the course is to provide knowledge about the methods of quality management and their application within healthcare organizations. |
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Learning outcomes
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Upon successful completion of this course, students will be able to:
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Define commonly used quality terms
Contribution to Program Outcomes
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Define and manipulate advanced concepts and common terminology of social sciences
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Critically review and contribute to the literature related to his/her area of expertise
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Acquire scientific knowledge and work independently
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Find out new methods to improve his/her knowledge.
Method of assessment
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Written exam
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Homework assignment
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Describe a quality continuum
Contribution to Program Outcomes
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Define and manipulate advanced concepts and common terminology of social sciences
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Work effectively in multi-disciplinary research teams
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Acquire scientific knowledge and work independently
Method of assessment
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Written exam
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Introduce commonly used continuous improvement tools
Contribution to Program Outcomes
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Define and manipulate advanced concepts and common terminology of social sciences
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Acquire scientific knowledge and work independently
Method of assessment
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Written exam
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Provide examples that illustrate dynamic complexity in healthcare
Contribution to Program Outcomes
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Define and manipulate advanced concepts and common terminology of social sciences
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Acquire scientific knowledge and work independently
Method of assessment
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Written exam
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Contents
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Week 1: |
Introduction |
Week 2: |
Concepts of Quality Management |
Week 3: |
Three Principles of Total Quality |
Week 4: |
Continuous Quality Improvement Tools |
Week 5: |
A Systems Perspective of Quality Management |
Week 6: |
Systemic Structure |
Week 7: |
Achieving Quality Results in Complex Systems, Goals Midterm Exam |
Week 8: |
Purpose |
Week 9: |
Performance Measurement |
Week 10: |
Organizational Traction |
Week 11: |
Implementation Lessons |
Week 12: |
Team Strategies |
Week 13: |
Practice Exercises |
Week 14: |
Practice Exercises |
Week 15*: |
Practice Exercises |
Week 16*: |
Final Exam |
Textbooks and materials: |
Kelly, Diane L., Applying quality management in healthcare : a process for improvement Health Administration Press, Chicago, Illinois, AUPHA Press, Washington, DC |
Recommended readings: |
Kelly, Diane L., Applying quality management in healthcare : a process for improvement Health Administration Press, Chicago, Illinois, AUPHA Press, Washington, DC |
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* Between 15th and 16th weeks is there a free week for students to prepare for final exam.
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Assessment
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Method of assessment |
Week number |
Weight (%) |
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Mid-terms: |
7 |
40 |
Other in-term studies: |
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0 |
Project: |
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0 |
Homework: |
14,15 |
10 |
Quiz: |
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0 |
Final exam: |
16 |
50 |
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Total weight: |
(%) |
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Workload
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Activity |
Duration (Hours per week) |
Total number of weeks |
Total hours in term |
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Courses (Face-to-face teaching): |
3 |
14 |
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Own studies outside class: |
3 |
14 |
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Practice, Recitation: |
0 |
0 |
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Homework: |
2 |
13 |
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Term project: |
10 |
3 |
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Term project presentation: |
2 |
1 |
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Quiz: |
0 |
0 |
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Own study for mid-term exam: |
10 |
2 |
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Mid-term: |
1 |
1 |
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Personal studies for final exam: |
10 |
2 |
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Final exam: |
2 |
1 |
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Total workload: |
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Total ECTS credits: |
* |
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* ECTS credit is calculated by dividing total workload by 25. (1 ECTS = 25 work hours)
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